The Organization for the Protection of Nevada’s Resident Tortoises, Inc.
Las Vegas, Nevada
a non-profit organization since 1982.
Contributing in efforts to protect the wild desert tortoise and
its
natural habitat and promoting responsible care of legally acquired pet desert tortoises.
Privacy Policy Our Commitment to Privacy Your privacy is of the utmost importance to Tortoise Group. We never provide or sell your information to third parties or reveal it on our web site. This Privacy Policy was developed because of our commitment to provide the highest-quality products and services combined with the highest level of integrity in dealing with our customers. The Policy is designed to help you understand how we collect, use and protect personal information provided to us and to help you make informed decisions when using our Web site.
When you visit our Web site you may provide us with the following types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.
If you choose to purchase products or services from our Site, you will need to give personal information for shipping purposes. For example, you may need to provide name, shipping address, email address, home and business phone numbers, as well as other personal information. Credit card information will be collected through PayPal and will not be recorded by our site.
If you choose to correspond with us via email, we may retain and archive the content of your email messages in conjunction with your email address and our responses. We employ the same protections for electronic communications that we use in the maintenance of information received by other means such as telephone or mail.
Like most other commercial Web sites, Tortoise Group utilizes a standard technology called "cookies" and Web server logs to collect and analyze information on how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, specific pages viewed, amount of time spent at our Web site, and the Web sites visited just before and just after visiting our Web site. This information is collected solely on an aggregate basis and is never associated with you as an individual.
Cookies are a feature within Web browser software that allows a Web server to recognize the computer used to access a Web site. They are small bits of data that are stored by your Web browser on your hard drive. Cookies "remember" what information you access on one Web page to simplify further interactions with our Web site by the same user or to streamline the your interactions on related Web pages. Cookies make it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet and are designed to make your online experience simpler and more personalized.
We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users' browsing activities to improve our Web site and better serve our clients. This information helps us design our Web site in the most user-friendly manner possible and to constantly improve our Web site meet our client's needs. Cookies also help us gather critical business and technical statistics. Cookies allow us to trace the paths followed by users to our Web site and as they move from one page to another within our Web site. Web server logs enable us to count how many people visit our Web site. We do not use these technologies to obtain your individual email address or any personally identifying information about you.
When you send confidential personal credit card information to PayPal through our Web site, a secure server encrypts all information you input before it is sent. Standard email that you send to us may not be secure.
As authorized by the Board of Directors on a case-by-case basis, names may be provided for research, advocacy, or other similar purposes but not for promotion, sales, or solicitation.
We may disclose information when legally compelled to do so. This may occur when we believe that the law requires it or for the protection of our legal rights.
We are not responsible for the policies and practices employed by Web sites linked to or from our Web. Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site is subject to that Web site's own policies and procedures.
By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If and when we change our privacy policies and procedures, we will post the changes on our Web site to keep you informed of specifically what information we collect, how we use it and under what circumstances we may disclose it. These links will be available on the Payment Page Paying for Your Order You may pay for your order with a debit card or major credit card, by using PayPal®, which accepts Visa®, MasterCard®, American Express® and Discover® Card, and debit cards with a MasterCard® or Visa® logo. PayPal will debit your account at the time orders are placed. How PayPal charges your credit/debit card or checking account is at the sole discretion of PayPal. Shipping All orders placed on this Site are subject to product availability and will be shipped within 48 hours. In the rare event that your order never arrives, we must receive notification of lost items via email and/or phone within thirty (30) days of receipt of the shipping confirmation email. Returns You may return unused items sold through the Tortoise Group.org website within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). MegaDiet, the tortoise food, may not be returned. You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item. Contact Us Telephone: 702-458-8382 Email: sales@tortoisegroup.org Write to:
|
You are visitor #